Sairen is reinventing the customer experience: an omnichannel platform powered by AI automation and data intelligence, letting your teams focus on what truly matters

Sairen is reinventing the customer experience: an omnichannel platform powered by AI automation and data intelligence, letting your teams focus on what truly matters

Sairen is reinventing the customer experience: an omnichannel platform powered by AI automation and data intelligence, letting your teams focus on what truly matters

AI Agents

Automate your conversations

Our conversational AI agents effectively manage your customer interactions across all channels: phone, chat, messaging, email, and social media.

AI Agents

Discover our conversational agent solutions

Our conversational AI agents effectively manage your customer interactions across all channels: phone, chat, messaging, email, and social media.

AI Agents

Automate your conversations

Our conversational AI agents effectively manage your customer interactions across all channels: phone, chat, messaging, email, and social media.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Vocal

Natural and smooth phone conversations, available 24/7. It takes your appointments, qualifies your prospects, and transfers complex requests to your teams at the right time.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Vocal

Natural and smooth phone conversations, available 24/7. It takes your appointments, qualifies your prospects, and transfers complex requests to your teams at the right time.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Vocal

Natural and smooth phone conversations, available 24/7. It takes your appointments, qualifies your prospects, and transfers complex requests to your teams at the right time.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

SMS

Instant messaging via SMS to confirm your appointments, send personalized reminders, and respond to urgent questions. Simple, direct, effective.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

SMS

Instant messaging via SMS to confirm your appointments, send personalized reminders, and respond to urgent questions. Simple, direct, effective.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

SMS

Instant messaging via SMS to confirm your appointments, send personalized reminders, and respond to urgent questions. Simple, direct, effective.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

WhatsApp

Join your customers where they are, with a 98% open rate. Immediate confirmations, targeted marketing campaigns, document sharing, and real-time exchanges on their preferred messaging.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

WhatsApp

Join your customers where they are, with a 98% open rate. Immediate confirmations, targeted marketing campaigns, document sharing, and real-time exchanges on their preferred messaging.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

WhatsApp

Join your customers where they are, with a 98% open rate. Immediate confirmations, targeted marketing campaigns, document sharing, and real-time exchanges on their preferred messaging.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Web (Widget)

Your virtual advisor that never sleeps. Welcomes each visitor, answers their questions instantly, and turns navigation into business opportunities.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Web (Widget)

Your virtual advisor that never sleeps. Welcomes each visitor, answers their questions instantly, and turns navigation into business opportunities.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Web (Widget)

Your virtual advisor that never sleeps. Welcomes each visitor, answers their questions instantly, and turns navigation into business opportunities.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Email

Smart management of your inbox. Sorts, replies, and routes your emails automatically while maintaining personalized communication with your clients.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Email

Smart management of your inbox. Sorts, replies, and routes your emails automatically while maintaining personalized communication with your clients.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Email

Smart management of your inbox. Sorts, replies, and routes your emails automatically while maintaining personalized communication with your clients.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Social Network

Steady presence on Facebook, Twitter, Instagram, Tiktok, and LinkedIn. Responds to your communities in real-time and transforms every interaction into a positive experience for your brand.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Social Network

Steady presence on Facebook, Twitter, Instagram, Tiktok, and LinkedIn. Responds to your communities in real-time and transforms every interaction into a positive experience for your brand.

Dashboard showing MRR of $69,897 and 1206 active users with an upward trend graph.

Social Network

Steady presence on Facebook, Twitter, Instagram, Tiktok, and LinkedIn. Responds to your communities in real-time and transforms every interaction into a positive experience for your brand.

Platform

Bring back the smile to your teams

Bring back the smile to your teams

Manage your customer relationship effortlessly — thanks to conversational AI agents integrated into your tools, capable of automating repetitive interactions.

Manage your customer relationship effortlessly — thanks to conversational AI agents integrated into your tools, capable of automating repetitive interactions.

Create and configure an agent

Define the name, voice, and personality of your agent. Choose the type of agent (voice/text), the integrations (3CX, Salesforce, SAP, Hubspot...), and configure its knowledge base to be as accurate as a human.

Check all your interactions

Visualize all your customer interactions on a single interface. Each conversation automatically generates a task with a status: resolved (handled by the AI agent), in progress (requires follow-up), or to be processed (requires human intervention). Review full transcripts, listen to call recordings, analyze detected sentiments, and identify trends. Filter by status, channel, date, or type of request. Your human teams focus solely on unresolved tasks that require their expertise.

Tackle the most complex tasks

Your agent automatically detects when a situation requires human intervention: complex complaint, out-of-scope request, VIP client, or strong negative emotion. It intelligently transfers to the right collaborator with the complete conversation history, the collected data, and a summary of the need. Your teams save valuable time and provide premium service without repeating information.

Measure the performance

Access advanced analytics to drive your customer relationship. Measure the first contact resolution rate, average response time, number of transfers to humans, satisfaction rate (NPS/CSAT), and cost per interaction. Compare performances before/after deployment, identify misunderstood questions, and continuously adjust your knowledge base. Calculate your precise ROI: savings, captured opportunities, and churn avoided.

Create and configure an agent

Define the name, voice, and personality of your agent. Choose the type of agent (voice/text), the integrations (3CX, Salesforce, SAP, Hubspot...), and configure its knowledge base to be as accurate as a human.

Check all your interactions

Visualize all your customer interactions on a single interface. Each conversation automatically generates a task with a status: resolved (handled by the AI agent), in progress (requires follow-up), or to be processed (requires human intervention). Review full transcripts, listen to call recordings, analyze detected sentiments, and identify trends. Filter by status, channel, date, or type of request. Your human teams focus solely on unresolved tasks that require their expertise.

Tackle the most complex tasks

Your agent automatically detects when a situation requires human intervention: complex complaint, out-of-scope request, VIP client, or strong negative emotion. It intelligently transfers to the right collaborator with the complete conversation history, the collected data, and a summary of the need. Your teams save valuable time and provide premium service without repeating information.

Measure the performance

Access advanced analytics to drive your customer relationship. Measure the first contact resolution rate, average response time, number of transfers to humans, satisfaction rate (NPS/CSAT), and cost per interaction. Compare performances before/after deployment, identify misunderstood questions, and continuously adjust your knowledge base. Calculate your precise ROI: savings, captured opportunities, and churn avoided.

Create and configure an agent

Define the name, voice, and personality of your agent. Choose the type of agent (voice/text), the integrations (3CX, Salesforce, SAP, Hubspot...), and configure its knowledge base to be as accurate as a human.

Check all your interactions

Visualize all your customer interactions on a single interface. Each conversation automatically generates a task with a status: resolved (handled by the AI agent), in progress (requires follow-up), or to be processed (requires human intervention). Review full transcripts, listen to call recordings, analyze detected sentiments, and identify trends. Filter by status, channel, date, or type of request. Your human teams focus solely on unresolved tasks that require their expertise.

Tackle the most complex tasks

Your agent automatically detects when a situation requires human intervention: complex complaint, out-of-scope request, VIP client, or strong negative emotion. It intelligently transfers to the right collaborator with the complete conversation history, the collected data, and a summary of the need. Your teams save valuable time and provide premium service without repeating information.

Measure the performance

Access advanced analytics to drive your customer relationship. Measure the first contact resolution rate, average response time, number of transfers to humans, satisfaction rate (NPS/CSAT), and cost per interaction. Compare performances before/after deployment, identify misunderstood questions, and continuously adjust your knowledge base. Calculate your precise ROI: savings, captured opportunities, and churn avoided.

Our solutions

Welcome to the CX hub

Welcome to the CX hub

No more fragmented tools. Sairen centralizes calls, emails, chat, WhatsApp, SMS into a single interface—with all customer history accessible in one click. Our AI agents handle thousands of interactions simultaneously, 24/7, for a fraction of the cost—freeing your teams to focus on complex cases.

No more fragmented tools. Sairen centralizes calls, emails, chat, WhatsApp, SMS into a single interface—with all customer history accessible in one click. Our AI agents handle thousands of interactions simultaneously, 24/7, for a fraction of the cost—freeing your teams to focus on complex cases.

ULYSSES - Workflows

ULYSSES - Workflows

ULYSSES - Workflows

Automate repetitive tasks

Automate repetitive tasks

Automate repetitive tasks

Your AI agent automatically handles simple requests and creates detailed tickets for complex cases, with all the key information already collected to help your teams resolve them faster.

Your AI agent automatically handles simple requests and creates detailed tickets for complex cases, with all the key information already collected to help your teams resolve them faster.

Your AI agent automatically handles simple requests and creates detailed tickets for complex cases, with all the key information already collected to help your teams resolve them faster.

Omni-channel flow

Integrated into your tools

OCEAN - UCaaS

OCEAN - UCaaS

OCEAN - UCaaS

Centralize 100% of your customer interactions

Centralize 100% of your customer interactions

Centralize 100% of your customer interactions

All your incoming conversations, regardless of the channel, are gathered in a collaborative inbox. Your team can access the messages, manage them, and respond effectively.


All your incoming conversations, regardless of the channel, are gathered in a collaborative inbox. Your team can access the messages, manage them, and respond effectively.

All your incoming conversations, regardless of the channel, are gathered in a collaborative inbox. Your team can access the messages, manage them, and respond effectively.

Voice calls

Chat (SMS + Social networks + Web)

Email

SMART TICKETING

SMART TICKETING

SMART TICKETING

Let your teams handle the complex tasks

Let your teams handle the complex tasks

Let your teams handle the complex tasks

Your AI agent automatically handles simple requests and creates tickets for complex cases, with all the key information to enable your teams to resolve them more quickly.

Your AI agent automatically handles simple requests and creates tickets for complex cases, with all the key information to enable your teams to resolve them more quickly.

Your AI agent automatically handles simple requests and creates tickets for complex cases, with all the key information to enable your teams to resolve them more quickly.

Smart escalation

Instant alerts

HORIZON - ANALYTICS

HORIZON - ANALYTICS

HORIZON - ANALYTICS

Track the performance and quality of the customer service

Track the performance and quality of the customer service

Track the performance and quality of the customer service

Access the transcriptions, AI summaries, and sentiment analyses of each conversation. Measure the performance of your human and AI teams at a glance. Ensure quality monitoring with smart alerts and dashboards.

Access the transcriptions, AI summaries, and sentiment analyses of each conversation. Measure the performance of your human and AI teams at a glance. Ensure quality monitoring with smart alerts and dashboards.

Access transcripts, AI summaries, and sentiment analysis of conversations. Measure the performance of your human and AI teams. Ensure quality monitoring with instant alerts.

Dashboard

Client Satisfaction rate

Success Stories

What they're Saying About us

What they're Saying About us

Industries

Create agents
for your industry

Build your agent for any industry

Build your agent for any industry

Our team assists clients in creating agents, relying on our industry-standardized models, already trained and then customized according to their specific cases with the help of our teams.

Our team assists clients in creating agents, relying on our industry-standardized models, already trained and then customized according to their specific cases with the help of our teams.

Integrations

Seamlessly integrate with every app

No more fragmented tools. Sairen centralizes calls, emails, chat, WhatsApp, SMS into a single interface—with all customer history accessible in one click. Our AI agents handle thousands of interactions simultaneously, 24/7, for a fraction of the cost—freeing your teams to focus on complex cases.

Seamlessly Integrate Every App

Integrations

Manage your customer relationship effortlessly — thanks to conversational AI agents integrated into your tools, capable of automating repetitive interactions.

Integrations

Integrate your AI agents with your teams' tools

Manage your customer relationship effortlessly — thanks to conversational AI agents integrated into your tools, capable of automating repetitive interactions.

FAQs

A question? We are here

A question? We are here

For more information, please book a demo

For more information, please book a demo

FAQ

Ready to enhance your customers' experience?

Contact

What is Sairen?

Sairen is an omnichannel platform that deploys intelligent conversational agents combining AI and human expertise to provide exceptional customer support 24/7 across all your communication channels.

What problem does Sairen solve?

Every day, thousands of customers go unanswered, creating frustration and loss of revenue. Sairen ensures that no request goes unanswered by combining the efficiency of AI with the quality of your best advisors.

What is a conversational agent?

A conversational agent is an intelligent virtual assistant capable of understanding and responding to your customers' requests in a natural, accurate, and personalized manner, via text or voice.

On which channels can I deploy my Sairen agents?

Siren integrates with all your communication channels: website, WhatsApp, Facebook Messenger, Instagram, email, phone, and many more.

Can I use Sairen with my existing tools (CRM, helpdesk...)?

Yes, Sairen integrates with the main platforms on the market to centralize your customer relationship.

How long does deployment take?

The deployment of a first agent can take place in a few hours. A dedicated Configuration team assists you throughout your launch phase to ensure optimal and personalized operation according to your specific needs.

How much does Sairen cost?

Our prices adjust to your volume and needs. Contact us for a personalized offer.

What is Sairen?

Sairen is an omnichannel platform that deploys intelligent conversational agents combining AI and human expertise to provide exceptional customer support 24/7 across all your communication channels.

What problem does Sairen solve?

Every day, thousands of customers go unanswered, creating frustration and loss of revenue. Sairen ensures that no request goes unanswered by combining the efficiency of AI with the quality of your best advisors.

What is a conversational agent?

A conversational agent is an intelligent virtual assistant capable of understanding and responding to your customers' requests in a natural, accurate, and personalized manner, via text or voice.

On which channels can I deploy my Sairen agents?

Siren integrates with all your communication channels: website, WhatsApp, Facebook Messenger, Instagram, email, phone, and many more.

Can I use Sairen with my existing tools (CRM, helpdesk...)?

Yes, Sairen integrates with the main platforms on the market to centralize your customer relationship.

How long does deployment take?

The deployment of a first agent can take place in a few hours. A dedicated Configuration team assists you throughout your launch phase to ensure optimal and personalized operation according to your specific needs.

How much does Sairen cost?

Our prices adjust to your volume and needs. Contact us for a personalized offer.

Contact

Contact

Contact us

For any questions, we invite you to contact us.

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